Results of library User Experience (UX) research from fall 2016.
In autumn 2016, Delaney Library undertook a research project on library user experience in order to find if we need to make changes to the content or organization of our collection. We were particularly concerned with the perceptions of Native American students, who are important stakeholders as well as a key user group of the library, representing about 36 percent of the current student population of Fort Lewis College. Survey tools addressed questions about representation, browsability, and problematic material on public shelves.